Thank you for choosing Marhaban for your wardrobe needs. We are committed to delivering high-quality clothing and exceptional service. Please review our shipping and return policies below:
Shipping Policy
- Delivery Locations: We proudly ship worldwide.
- Free Shipping: Enjoy free standard shipping on all orders over Rs. 999 (or equivalent in your local currency).
- Standard Shipping Fee: For orders under Rs. 999, a flat shipping fee of Rs. 100 (or equivalent) will apply.
- Processing Time: Orders are processed and shipped within 7-10 business days after payment confirmation.
- Delivery Timeline: Delivery times vary based on your location:
- Within India: 10-15 business days.
- International: 15-20 business days, depending on the destination.
- Tracking Information: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Please Note:
- Marhaban is not responsible for any customs, duties, or additional fees imposed by the destination country. These charges are the customer’s responsibility.
- For expedited shipping requests, please contact us, and we will do our best to accommodate your needs.
Returns and Exchanges
- Damaged or Defective Products: If your product arrives damaged or defective, please contact us within 48 hours of delivery. Provide photos of the damaged product and packaging for us to process your claim.
- Claim Approval: Upon approval, we will issue a replacement or refund for the product cost. Shipping charges are non-refundable.
- No Returns After 48 Hours: All sales are final after the 48-hour window. Returns or exchanges will not be accepted for reasons other than damage or defects reported within the specified timeframe.
We appreciate your trust in Marhaban and look forward to dressing you in style. If you have any questions, feel free to contact us.
Thank you for choosing Marhaban!
